Update to DDOT & SMART routes that will no longer service Northland Mall

DETROIT, MI – Northland Mall has closed. To keep riders safe and offer more direct bus service some changes have been made.

Effective September 2017, 12 DDOT & SMART routes will no longer service Northland Mall and will be relocated to several nearby bus stops. These routes include, 16 Dexter, 17 Eight Mile, 22 Greenfield, 46 Southfield, 60 Evergreen, 23 Hamilton, 400 Orchard Ridge, 405 Northwestern, 415 Greenfield, 420 Southfield, 710 Nine Mile and 851 WB/FH Park & Ride.

This move has provided DDOT the opportunity to expand bus service to new destinations like Oakland Community College, Providence Hospital, Meijer Shopping Plaza and 10 mile and Evergreen, an intersection DDOT has never connected to previously.

DDOT and SMART will hold 3 community meetings announcing the service changes to the public. The meeting dates are as followed:

  • Tuesday, August, 29th, from 6:00 – 7:30pm – Oakland County Community College, 22322 Rutland Dr, Southfield, MI 48075 (Southfield Campus)
  • Wednesday, August 30th, from 10:00am – 12:00pm – Rosa Parks Transit Center, 1310 Cass Ave, Detroit, MI 48226
  • Thursday, August 31st 6:00 – 7:30pm – Northwest Activities Center 18100 Meyers Rd, Detroit, MI 48235

DDOT & SMART riders are encouraged to attend one of three meetings to receive all necessary information regarding the changes.

DDOT has committed to opening their customer service lines on Saturday, September 2 from 7am – 1pm to take any questions riders may have regarding the changes. Normal customer service hours are 6am – 6pm Monday – Friday. DDOT’s customer service can be reached at 313-933-1300. Additionally, DDOT & SMART staff members and volunteers will be stationed in the Northland area starting August 25th until September 8th, helping riders get comfortable and acclimated to the new routing changes.

For all information on upcoming DDOT service changes, please visit www.ridedetroittransit.com or call 313-933-1300.

For all information on upcoming SMART changes, please visit www.smartbus.org or call (866) 962-5515.

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